Department
Services
Location
Remote; Based anywhere in the U.S.
Position type
Full Time
Work Type
Full Remote
Position Description
We’re looking for an Engagement Manager with a strong background in project management, client engagement, and digital transformation—preferably with Department of Defense (DoD), federal agency, or enterprise experience. If you’re a veteran or have DoD/federal expertise, your ability to lead, strategize, and execute solutions in structured, high-stakes environments makes you a perfect fit.
This role is about more than managing projects—it’s about leading change, solving problems, and ensuring mission success for our clients.
Apply NowPrimary Responsibilities
- Support clients in achieving sustained digital accessibility through expert consultation and guidance.
- Manage a portfolio of clients, ensuring responsiveness to each client’s needs and maintaining high levels of service.
- Assess client organizations, build strong relationships, and develop effective change management strategies to ensure successful outcomes.
- Utilize creative problem-solving skills to overcome both organizational and technical obstacles, driving rapid and effective change.
- Lead cross-functional teams of subject matter experts to deliver comprehensive solutions.
- Organize and manage projects to ensure timely delivery of high-quality work within budget constraints.
- Communicate and collaborate effectively with clients and internal teams, both in-person and virtually, using strong verbal and written communication skills.
- Take a proactive approach to identifying challenges and offering innovative solutions.
- Stay current with rapidly evolving technologies, tools, and processes in front-end digital development and accessibility, leveraging the full range of Deque’s offerings and capabilities.
Requirements
- Minimum 8 years of project/account management experience, including 5 years in professional services.
- At least 3 years of experience with SaaS product implementations.
- Military, DoD, or Federal Experience a Plus – Veterans and individuals with federal agency experience are strongly encouraged to apply.
- Strong knowledge of agile methodologies, web development technologies, and accessibility standards.
- Excellent communication, organizational, and leadership skills.
- Ability to travel domestically and internationally.
- Bachelor’s degree in Engineering or MBA preferred.
- Certifications such as CPACC or PMP are a plus.
About Deque
Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.
We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With 875,000+ extensions installed and 8,000+ audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.
Career Fulfillment
People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic.
Deque’s core values are central to our culture of customer satisfaction. Do you share them?
How to Apply
Thank you for your interest in joining our exciting company! Submit your application anytime.
If you’re looking to stand out, include a cover letter explaining your interest in joining Deque and how you align with our Core Values. We also recommend including any key attributes that differentiate you as a candidate.
Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required.
Apply Now“Let’s broaden your customer base and make practicing accessibility easy at the same time.”
— Preety Kumar CEO, Deque Systems