Department
Services
Location
Hyderabad, India
Position type
Full Time
Work Type
Hyderabad, India
Position Description
We are looking for exceptional Engagement Managers to join our rapidly growing movement for Digital Equality. Our clients include the best-known global brands, and they rely on us to help ensure that all digital experiences they offer are accessible to everyone. They trust Deque to engineer, with them, the most efficient route to sustained digital accessibility. While Deque’s expertise in strategy, process, and technology is deep and diverse, for our clients, all of that is personified in their Deque Engagement Manager.
Apply NowPrimary Responsibilities
- Support clients in achieving sustained digital accessibility through expert consultation and guidance.
- Manage a portfolio of clients, ensuring responsiveness to each client’s needs and maintaining high levels of service.
- Assess client organizations, build strong relationships, and develop effective change management strategies to ensure successful outcomes.
- Utilize creative problem-solving skills to overcome both organizational and technical obstacles, driving rapid and effective change.
- Lead cross-functional teams of subject matter experts to deliver comprehensive solutions.
- Organize and manage projects to ensure timely delivery of high-quality work within budget constraints.
- Communicate and collaborate effectively with clients and internal teams, both in-person and virtually, using strong verbal and written communication skills.
- Take a proactive approach to identifying challenges and offering innovative solutions.
- Stay current with rapidly evolving technologies.
Requirements
- Minimum 8 years of project/account management experience, including 5 years in professional services
- At least 3 years of experience with SaaS product implementations.
- Strong knowledge of agile methodologies, web development technologies, and accessibility standards.
- Excellent communication, organizational, and leadership skills.
- A bachelor’s degree in engineering or an MBA is preferred.
- Certifications such as CPACC or PMP are a plus.
Working Hours: EST Time zone.
About Deque
Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.
We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With 875,000+ extensions installed and 8,000+ audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.
Career Fulfillment
People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic.
Deque’s core values are central to our culture of customer satisfaction. Do you share them?
How to Apply
Thank you for your interest in joining our exciting company! Submit your application anytime.
If you’re looking to stand out, include a cover letter explaining your interest in joining Deque and how you align with our Core Values. We also recommend including any key attributes that differentiate you as a candidate.
Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required.
Apply Now“Let’s broaden your customer base and make practicing accessibility easy at the same time.”
— Preety Kumar CEO, Deque Systems