Department
Services
Location
Remote; Based anywhere in the U.S.
Position type
Full Time
Work Type
Full Remote
Position Description
We are looking for exceptional US-based Engagement Managers to join our rapidly growing movement for Digital Equality. Our clients include the best-known global brands, and they rely on us to help ensure that all digital experiences they offer are accessible to everyone. They trust Deque to engineer, with them, the most efficient route to sustained digital accessibility. While Deque’s expertise in strategy, process, and technology is deep and diverse, for our clients, all of that is personified in their Deque Engagement Manager.
Apply NowPrimary Responsibilities
Deque Engagement Managers are:
- Committed to helping their clients achieve sustained digital accessibility
- Knowledgeable in the rapidly evolving technologies, tools, and processes for front-end digital development at large organizations, as well as accessibility and the full range of Deque’s offerings and capabilities
- Adept at consulting, assessing client organizations, building relationships, and developing change management strategies
- Creative problem solvers so they can overcome organizational and technical obstacles and effect change rapidly
- Proactive
Requirements
Your Team
For the client, you are Deque! But you are not alone; to deliver an exceptional customer experience, you will marshal from Deque’s deep bench of experts in:
- Accessibility strategy
- Accessibility standards
- Accessibility testing
- Accessibility remediation
- Training and Education
- Program management
- Coaching
- Product Integration
- …and more
Additional Skills Desired
Qualifications
Required
- Bachelor’s degree in Engineering or an MBA
- At least five (5) years of experience managing projects or the whole customer account on behalf of a professional services company
- At least three (3) years of SaaS Product implementation experience
- Familiarity with current digital experience, specifically web and native mobile, design and development tech stacks, toolchains, and agile methodologies
- Ability to travel from time to time, throughout the US and internationally
Skills we are looking for include:
- Communication, collaboration, and presentation – in-person and virtual; verbal and written
- Managing a portfolio of clients while being responsive to each client
- Leading cross-functional teams of experts
- Organization and project management to deliver excellent work products on time and within budget
About Deque
Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.
We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With 875,000+ extensions installed and 8,000+ audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.
Career Fulfillment
People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic.
Deque’s core values are central to our culture of customer satisfaction. Do you share them?
How to Apply
Thank you for your interest in joining our exciting company! Submit your application anytime.
If you’re looking to stand out, include a cover letter explaining your interest in joining Deque and how you align with our Core Values. We also recommend including any key attributes that differentiate you as a candidate.
Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required.
Apply Now“Let’s broaden your customer base and make practicing accessibility easy at the same time.”
— Preety Kumar CEO, Deque Systems